Why You Might Be Asked to Buy Over-the-Counter Medication

At our practice, your health and wellbeing are always our top priority. We are committed to providing the best possible care while making the most effective use of NHS resources.
Sometimes, this means you may be advised to buy medication over the counter (OTC) rather than receiving a prescription.

What Are Over-the-Counter Medicines?

OTC medicines are treatments you can buy without a prescription from pharmacies and, in many cases, supermarkets. These include remedies for common, self-limiting conditions such as:

  • Mild pain or fever (e.g., paracetamol or ibuprofen)
  • Hay fever and other allergies
  • Head lice treatments
  • Minor skin conditions (e.g., eczema, rashes, fungal infections)

Why Are We Encouraging the Use of OTC Medication?

Following NHS guidance, GPs are encouraged not to prescribe medicines for conditions that:

  • Are self-limiting and will get better on their own
  • Can be treated effectively with OTC products
  • Are considered to be minor or short-term

This helps:

  • Free up GP appointments for those with more serious health needs
  • Reduce unnecessary use of NHS funds
  • Encourage self-care and health confidence

Will I Always Be Told to Buy OTC?

Not necessarily. There are exceptions, and prescriptions may still be provided in certain circumstances, such as:

  • Long-term or complex medical conditions
  • Medicines not available to buy over the counter
  • When a clinician believes a prescription is more appropriate due to your individual health needs